LEGAL

Pre-information form

Effective: 7 October 2026

This English version is provided for convenience. If it differs from the Turkish version, the Turkish version prevails.

This form informs the Buyer before the Distance sales agreement is concluded. Before confirming payment, the Buyer confirms electronically that it has read this form.

1. Seller

Company: Flasher Teknoloji Anonim Şirketi
Address: Gülbahçe Mah. İçmeler Cad. No: 14/1, İç Kapı No: B05, 35433 Urla / İzmir
Email: contact@flasher.com.tr
Phone: 0530 545 83 47
MERSIS no.: 0388200957500001
Tax office: Urla Vergi Dairesi
Tax no.: 3882009575

2. Main characteristics of the service

The service sold is the publishing of announcements (“flashes”) that bring a business’s products that went unsold during the day but are still fit for consumption to nearby users; it is paid for with a publishing balance called Flash Points (“FP”). The aim is for products to be used instead of going to waste, reducing the environmental impact of waste.
FP is sold only to businesses with an account on the Flasher merchant panel.
FP never expire. There are no packages or subscriptions.
FP cannot be exchanged for cash or transferred to another account.

3. Price and payment

₺1 = 1 FP. The minimum top-up is ₺100.
Prices include VAT. The total amount payable is shown on the payment screen before payment is confirmed.
Payment is taken in advance by debit or credit card. There are no instalments.
Payment is taken on the secure payment page of the Seller’s licensed payment institution, with 3D Secure verification. Card details are not passed to the Seller and are not stored by the Seller.
Flash costs are listed on the Pricing page.

4. Performance and delivery

The service is performed immediately by electronic means. Once payment is confirmed, the FP is credited to the Buyer’s panel account and appears on the Wallet page. There is no physical delivery.

5. Right of withdrawal

The right of withdrawal under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation is granted to consumers. Since FP is sold only to businesses acting for commercial or professional purposes, this right of withdrawal does not apply; mandatory statutory rights are reserved. Refund terms are in section 6.

6. Cancellation and refund

The publishing balance loaded (paid FP), whether spent or not yet used, is not refunded. Unused balance stays in the account and never expires.
Gift and promotional FP is not paid balance and cannot be exchanged for cash.
In case of technical errors such as duplicate or incorrect charges, or a payment taken without the balance being added, the excess or incorrect amount is corrected to the original transaction.
If the service paid for with spent FP could not be delivered (the flash could not be published or its notification could not be sent), the spent FP is returned to the publishing balance; this is a balance correction, not a refund to the card.

Details are in the Cancellation and refund policy.

7. Requests and complaints

Requests and complaints can be sent to contact@flasher.com.tr or made by phone on 0530 545 83 47. Please include the business name and the date and amount of the top-up concerned.

8. Disputes

The courts and enforcement offices of İzmir have jurisdiction over disputes.

9. Confirmation

Before confirming payment, the Buyer confirms electronically that it has read this form and the Distance sales agreement and has been informed.