Terms of Use
- Operator
- FLASHER TEKNOLOJİ ANONİM ŞİRKETİ
- Address
- Gülbahçe Mah. İçmeler Cad. No: 14/1, Inner Door No: B05, 35433 Urla / İzmir, Türkiye
- Contact
- contact@flasher.com.tr
1. Acceptance
By installing the Flasher app ("Service", "App"), creating an account, or using any feature you agree to these Terms of Use ("Terms"). If you do not agree, do not use the Service.
These Terms are governed by the laws of the Republic of Türkiye and must be read together with our Privacy Policy. In case of conflict between the two, the Privacy Policy prevails.
2. Description of the Service
Flasher is a location-based anonymous chat application. Core mechanics:
- Users that fall into the same hexagonal map cell (H3, resolution 10 — roughly the size of a city block), computed on-device, are placed in the same pool.
- Every message you send goes out under an anonymous alias (e.g. "Anonymous A1B2"). There is no feature that reveals your identity to other users.
- There are no in-app purchases. Your first message in each pool is free; every message after that spends a message credit earned by completing surveys (Section 6).
- Messages are auto-deleted after 1 hour (Firestore TTL).
- When you move into a different pool you receive a new anonymous alias; aliases do not carry over between pools.
- In the neighbourhood notification channel you do not pick your neighbourhood; the server determines it from your location.
3. Registration and account
3.1 Age requirement
Flasher is for users 18 years of age or older. We verify birth year at registration. Accounts identified as under 18 are terminated immediately.
3.2 Accurate information
You represent that the information you provide (display name, birth year, phone number) is truthful and current. Creating fake accounts is prohibited and grounds for termination.
3.3 Account security
- We do not store passwords — sign-in uses Firebase Authentication via phone OTP, Sign in with Apple, or Sign in with Google.
- You are responsible for all actions taken from your account.
- If you suspect unauthorized access, notify
contact@flasher.com.trand use the in-app Profile → Sign out other devices.
4. User conduct
The following are strictly prohibited:
4.1 Prohibited content
- Hate speech, racism, discrimination
- Threats of violence, intent to cause physical harm
- Sexual exploitation, harassment, non-consensual sexual content
- Content involving minors of a sexual or exploitative nature
- Marketing of illegal goods or services
- Fraud, false promises, financial exploitation
- Copyright infringement, sharing third-party personal data
4.2 Prohibited actions
- Creating multiple accounts (bots, sock-puppets)
- Using automated tools (bots, scripts) on the Service
- Abusive behavior under an anonymous alias
- Stalking or harassing other users
- Attacking our technical infrastructure (DDoS, etc.)
- GPS spoofing to access pools or neighbourhoods you are not physically in
- Farming message credits by answering surveys at random, without reading them, or with automated tools
- Attempting to exploit or bypass the credit mechanism
- Reverse-engineering or decompiling the Service
4.3 Moderation
- Reports can be submitted anonymously
- Messages are auto-filtered by a Cloud Function (profanity, spam, rate limit)
- Reports are retained in the moderation queue for up to 30 days, then deleted
- Violations: warning → 24-hour suspension → permanent ban
- Severe violations (child exploitation, terrorism, suicide promotion) result in immediate permanent ban and reporting to authorities
5. Anonymous messaging rules
5.1 Anonymous alias
- The system assigns a random alias (e.g. "Anonymous A1B2") in each pool
- The alias is pool-specific, different in different pools
- Your display name, initial and birth year are never shown to other users, in any message or on the radar
- Anonymity does not exempt you from conduct rules (Section 4)
- In case of valid legal request we may be required to disclose your identity (Section 11)
5.2 Message storage
- Messages are auto-deleted after 1 hour
- Reported messages are retained for the moderation period (max 30 days)
- See Privacy Policy Section 5 for details
6. Message credits and surveys
6.1 There are no in-app purchases
- Flasher has no in-app purchase, subscription or paid feature of any kind. You are never charged, and we never process your payment details.
- The paid "identity reveal" feature that existed in earlier versions has been removed. There is no mechanism today that reveals your identity.
- If a paid product is introduced in a future version, these Terms will be updated and announced in advance (Section 13).
6.2 How message credits work
- Your first message in each pool is free. Every second and subsequent message in the same pool spends one message credit.
- The only source of credits is completing surveys. A single survey grants at most 5 credits; a user can earn at most 10 credits per day. If you hit the daily cap your answer is still recorded, but no credit is granted for that submission.
- The same survey is rewarded once. A submission is rejected unless every question in the survey is answered.
- The reward amount is set by the survey document; a reward value claimed by the client is ignored.
6.3 Legal nature of credits
- A message credit is not money and not electronic money. It cannot be redeemed for cash, refunded, or transferred to another user, and has no value outside the app.
- When you delete your account, any remaining credits expire without compensation.
- Credits obtained by improper means (automated tools, junk answers, multiple accounts) may be reclaimed, and your account may be subject to the measures in Section 4.3.
6.4 Survey results
- Your survey answers are disclosed to the publishing organisation only as aggregate, identity-free counters, and only once at least 20 people have taken the survey, thereafter in steps of 20 respondents.
- Who answered what is never transferred to any organisation. See Privacy Policy Sections 7 and 9.
- Reward amounts, the number of surveys and the daily cap may change; changes apply prospectively only and do not claw back credits already earned.
7. Intellectual property
7.1 Service ownership
All intellectual property rights in the Flasher app, its logo, brand, source code, design and documentation are reserved and belong to their respective rights holders. These Terms grant you only a personal right to use the app; they do not constitute a transfer or licence of any intellectual property right.
7.2 User content
- Messages you write are your content and your responsibility
- By sending a message you grant Flasher a limited license to transmit, store for 1 hour, and display to other pool members
- This license automatically expires after 1 hour
- Ownership remains with you
7.3 Feedback
Suggestions, ideas, feedback you share with us may be used freely and royalty-free.
8. Legal process and identity disclosure
If competent authorities issue a valid legal request, we may be required to disclose limited account metadata:
- Account metadata (registration date, last login, user identifier)
- Push token / device identifier
- Connection (traffic) records kept under Turkish Law No. 5651 — user identifier, IP address, current map cell and timestamp; retained for 1 year
- Reported message content (where available within 30 days)
We will notify the affected user as soon as possible (unless legally prohibited).
9. Service availability
- Flasher does not guarantee uninterrupted service
- Maintenance, upgrades, or third-party infrastructure issues may cause temporary outages
- Significant outages will be announced in-app or via support email
10. Disclaimer and limitation of liability
10.1 No warranty
The Service is provided "as is". We do not warrant:
- That you will match with a specific person
- The behavior or honesty of other users
- Density of users in a location
- Uninterrupted operation of third-party services (Apple, carriers, etc.)
10.2 Liability cap
Since the app takes no payments, there is no amount you have paid us; the operator's total liability therefore shall not exceed the TRY equivalent of EUR 100.
10.3 Exceptions
These limits do not apply where liability cannot be excluded by law (intent, gross negligence, personal injury).
11. Termination
11.1 By you
- Profile → Delete account → type "HESABI SİL" → confirm
- Deletion is immediate (hard delete); any remaining message credits expire without compensation
- Connection records kept under Law No. 5651 remain, as a legal obligation, until their own retention period (1 year) expires
- A 30-day recovery cooldown is not currently implemented (on the v1.1 roadmap)
11.2 By us
We may terminate your account if:
- You breach these Terms
- You engage in illegal conduct
- You misuse the Service
- We are required to by law
Accounts inactive for 12 months are deleted automatically.
12. Dispute resolution
12.1 Governing law
These Terms are governed by the laws of the Republic of Türkiye.
12.2 Pre-litigation
For any dispute, first send a written complaint to contact@flasher.com.tr. We will attempt resolution within 30 days.
12.3 Jurisdiction
- Consumers in Türkiye: Courts of your place of residence under Turkish consumer law.
- Other users: The courts and execution offices of İzmir, Türkiye have jurisdiction.
12.4 Consumer rights
Nothing in these Terms deprives you of any non-waivable rights under applicable consumer protection laws.
13. Changes to the Terms
We may update these Terms. We will notify material changes via:
- In-app notification
- 30 days advance notice
Continued use after a change constitutes acceptance of the new Terms.
14. Miscellaneous
- Severability: If any provision is held invalid, the remainder remain in full force.
- Assignment: You may not assign your rights under these Terms. The operator may assign in connection with corporate transactions.
- Independent relationship: There is no partnership, agency, or employer-employee relationship between you and the operator.
- Entire agreement: These Terms + Privacy Policy + any in-app supplemental terms constitute the entire agreement between you and the operator.
15. Contact
- Operator: FLASHER TEKNOLOJİ ANONİM ŞİRKETİ
- Registered service address: Gülbahçe Mah. İçmeler Cad. No: 14/1, İç Kapı No: B05, 35433 Urla / İzmir
- - General: contact@flasher.com.tr
- Legal: contact@flasher.com.tr
- Privacy: contact@flasher.com.tr
These Terms are published in Turkish and English. In case of interpretive differences the Turkish version prevails (we operate under Turkish law).