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Distance sales agreement

Effective: 7 October 2026

This English version is provided for convenience. If it differs from the Turkish version, the Turkish version prevails.

1. Parties

Seller

Company
Flasher Teknoloji A.Ş.
Address
Gülbahçe Mah. İçmeler Cad. No: 14/1, İç Kapı No: B05, 35433 Urla / İzmir
Email
contact@flasher.com.tr
Phone
0530 545 83 47
MERSIS no.
0388200957500001
Tax office
Urla Vergi Dairesi
Tax no.
3882009575

Buyer: the business that opens an account on the Flasher merchant panel and purchases FP. The Buyer’s name, address and contact details are those given in its account and at payment.

2. Subject

This agreement sets out the rights and obligations of the parties for the sale and delivery of the publishing balance (Flash Points, “FP”) used to publish announcements of unsold products that are still fit for consumption, that the Buyer purchases electronically through the Flasher merchant panel.

3. Nature and price of the service

  • FP is a publishing balance, paid in advance, used on the Flasher platform for announcements (“flashes”) that bring a business’s products that went unsold during the day but are still fit for consumption to nearby users, so they are used instead of going to waste, reducing the environmental impact of waste.
  • FP is not money: it cannot be exchanged for cash, transferred to another account or used outside Flasher.
  • ₺1 = 1 FP. The minimum top-up is ₺100.
  • There are no packages or subscriptions. FP never expire.
  • Flash costs are listed on the Pricing page.
  • All prices include VAT. The total amount payable is shown to the Buyer before payment is confirmed.

4. Payment

Payment is made in advance by debit or credit card on the payment screen of the merchant panel. There are no instalments.

Payment is taken on the secure payment page of the Seller’s contracted bank or licensed payment institution, with 3D Secure verification. Card details are not passed to the Seller and are not stored by the Seller.

5. Performance and delivery

The service is performed immediately by electronic means: once payment is confirmed, the purchased FP is credited to the Buyer’s panel account. There is no physical delivery.

6. Right of withdrawal

The right of withdrawal under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation is granted to consumers. FP is sold only to businesses; since the Buyer is a merchant acting for commercial or professional purposes, this right of withdrawal does not apply to the Buyer; mandatory statutory rights are reserved. The Buyer’s refund rights are set out in section 7 and in the Cancellation and refund policy.

7. Cancellation and refund

  • The publishing balance loaded (paid FP), whether spent or not yet used, is not refunded. Unused balance stays in the account and never expires.
  • Gift and promotional FP is not paid balance and cannot be exchanged for cash.
  • In case of technical errors such as duplicate or incorrect charges, or a payment taken without the balance being added, the excess or incorrect amount is corrected to the original transaction.
  • If the service paid for with spent FP could not be delivered (the flash could not be published or its notification could not be sent), the spent FP is returned to the publishing balance; this is a balance correction, not a refund to the card.

How to apply and further details are in the Cancellation and refund policy.

8. Disputes

The courts and enforcement offices of İzmir have jurisdiction over disputes arising from this agreement.

9. Entry into force

Before confirming payment, the Buyer confirms electronically that it has read and accepts this agreement. The agreement enters into force when payment is confirmed.

Smart City Platform

Platform

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Company

Flasher Teknoloji Anonim Şirketi

Gülbahçe Mah. İçmeler Cad. No: 14/1
İç Kapı No: B05
35433 Urla / İzmir

MERSİS: 0388200957500001Tax office: Urla Vergi DairesiTax no.: 3882009575

Contact

contact@flasher.com.tr Back to top

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